The OUTCOME Method
Prove (Observe, Underwrite) → Build (Triage, Construct) → Run (Operate, Measure, Exit-or-Expand). The rule: the cheapest rung that clears the bar.
- Observe — measure how work is done today.
- Underwrite — ROI case and floor; no payback, no project.
- Triage — Right-Size Ladder per step.
- Construct — build in your tools with logs and approvals.
- Operate — run with human sign-off.
- Measure — ROI dashboard and monthly report.
- Exit or expand — your call, always.